Create highly personalized customer interactions — your way.

FreeClimb API delivers the flexibility, control, and stability today’s leading brands rely on.

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17% of U.S. customers will walk away after just one bad experience — even when they love a company or product.1

Customer experience clearly matters now more than ever. Yet, many legacy platforms are too limited to handle today’s complex environments. That’s why leading companies use FreeClimb API — to unlock the freedom to adapt to their customers’ changing needs, the control to easily deploy and update applications to make it happen, and the scalability and reliability to ensure trouble-free ongoing operations.

We invite you to browse the below articles and download our “Taking Automated CX to the Summit” infographic to see how FreeClimb API can take your customer service to new heights.

1 — PWC, Experience is everything: Here’s how to get it right, June 2022

Learn why dev teams choose next-gen communication API platforms.

How can software engineers and application developers stay ahead of their business partners’ needs and build superior CX solutions when legacy systems and turn-key cloud solutions aren’t up to the task and open-source may not be dependable?

Not just another CPaaS. The FreeClimb difference.

This article explains how FreeClimb API, based on 32 years of telephony engineering experience, offers development teams the tools they need. How do we know? We use them too.

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A better experience, faster.

Learn why enterprises choose next-gen API platforms to realize their CX goals instead of legacy systems and turn-key solutions. Discover how FreeClimb delivers the differentiated features today’s leading brands rely on.

Roll out and manage complex CX strategies faster

Delivering an excellent experience for today’s customers demands increased complexity and customization. With the flexibility to tailor solutions to your scale and budget, an API can be ideal for even the most complex customer service strategies.

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Deliver CX that is differentiated, proactive, and secure

In today’s hyper-competitive marketplace, many industries are challenged to deliver differentiated customer care. API platforms give your IT team access to the full range of features they need to build the personalized interactions your customers increasingly expect.

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Meet evolving CX expectations — and stay ahead of innovation

How do you provide consistently excellent automated customer care when customer expectations keep rising and technology keeps changing? FreeClimb API gives your team the control to address ever-evolving expectations and to keep ahead of innovation.

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Meet your customers’ highest expectations.

73% of consumers expect companies to anticipate and understand their unique needs with personalized, contextually-relevant customer care.

Is your team empowered to meet these expectations?

Taking Automated CX to the Summit

This infographic explains how FreeClimb API gives IT teams a better CX alternative so your business can rise above your competition.

See how FreeClimb API makes world-class CX possible for everyone.

FreeClimb API is based on 32 years of experience designing and building mission-critical, high-value telephony application solutions for large enterprises and service providers.

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