FreeClimb Blog

Why are your SMS/MMS messages not getting through? We’ll explore the common causes and effective strategies to instantly improve message deliverability.

Can a voice bot sound too human-like? This blog explores the uncanny valley in customer experience and how to design AI that builds trust.

In this final part of our series, we explore why control matters in AI by comparing third-party and custom language models, covering hidden risks, security, and the power of personalization.

Today’s voice bots often struggle with basic commands. Here’s why the problem is more complex than it seems and how businesses can improve voice recognition accuracy.

Building an intelligent agent is an ongoing process; not a one-time effort. In Part 2 of our series, we explore key contact center metrics and how to keep your AI performing.

As generative AI grows, data security and control remain critical. Part 1 of our series covers chatbot security, off-the-shelf limits, and advantages of custom models.